Scalpel
FeaturesCockpitPricingGuidesBlogSign inDownload
All guides
1.Getting started
  • Install Scalpel on Windows
  • Install Scalpel on a Mac
  • Activate your Scalpel licence
  • Connect Scalpel to Interactive Brokers
  • Enable the API in TWS and IB Gateway
  • The IBKR market data you need for Level 2
  • Your first 15 minutes in SIM
  • A tour of the Scalpel cockpit
  • What Scalpel is for, and what it is not
2.Desks and layout
  • Load symbols onto desks
  • Add, remove and resize desks
  • Panel settings: Level 2, tape and chart
  • Set up Scalpel for one, two or three screens
  • Desk badges: DELAYED, NO DATA, STALE and HALTED
3.Reading the market
  • How to read Level 2 in Scalpel
  • Spot iceberg orders on Level 2
  • Read the time and sales tape
  • Hear the tape: tape sound
  • The chart: timeframes, VWAP, EMAs, MACD and delta
  • The read line and the chart read bar
  • Read the players on Level 2: venues, refills and size
4.Placing trades
  • Sizing presets: shares, dollars or risk
  • Trade a fixed dollar risk with Risk (Cents)
  • Hotkeys: the defaults and how to change them
  • Entries: marketable limits, offsets and partial fills
  • Scale out and flatten
  • The order bar and orders panel
5.Stops and targets
  • How Scalpel's stops work
  • Move your stop and target on the chart
  • Breakeven and trailing stops
  • R multiples: how Scalpel measures a trade
  • Stops in the pre-market: why they cannot sit on the book
6.SIM and LIVE
  • Paper trading with SIM
  • Switch to LIVE safely
  • Commissions: pick your IBKR plan
  • Analytics: review your trading
7.Risk controls
  • Set a daily loss limit (the kill-switch)
  • Fat-finger and max-position caps
  • Why Scalpel is long-only
8.Scanner
  • Set up the IBKR scanner
  • Scan types: momentum, running up and setups
  • Scan the pre-market
  • Shares out, short interest and the squeeze score
  • Arrange scan panels
9.Intel: borrow, dilution and catalysts
  • Turn on intel
  • Check a stock for dilution before you buy
  • Borrow, short fees and squeeze setups
  • Why is it moving? Catalyst grading
  • Every intel chip, explained
  • Warrant and offering lines on the chart
  • The dilution entry guard
10.Audio and alerts
  • Voice callouts and sounds
  • Alerts and toasts
11.Settings reference
  • Settings: Connection
  • Settings: Trading
  • Settings: Stops
  • Settings: Risk
  • Settings: Sizing
  • Settings: Appearance
  • Settings: Audio
  • Settings: Hotkeys
  • Settings: Intel
  • Settings: About
12.Licence, updates and account
  • Move your licence to a new computer
  • Updates: how Scalpel updates itself
  • Try new features early: the beta channel
  • Refunds, invoices and billing
  • Earn with the referral program
  • Get help on Discord
13.Troubleshooting
  • Scalpel says Disconnected: fix the IBKR connection
  • TWS is running but not accepting the connection
  • TWS signs out when IB Gateway starts
  • Delayed data, NO DATA or STALE, or Depth unavailable
  • A LIVE order was rejected
  • An order did not fill, or only part filled
  • Scan panels say the IBKR scanner is off or waiting
  • Licence: machine limit reached
  • Licence: Scalpel cannot reach scalpeltrade.com
  • Windows protected your PC: installing Scalpel
  • An update did not install, or Scalpel went back a version
  • The chart or app window is blank
  • The order bar is greyed out
  • No callouts or tape sound
  • Intel shows nothing or SEC filings are off
14.Tips and tricks
  • 40 Scalpel tips for faster, safer scalping
  • A pre-market routine with Scalpel
  • Trade without touching the mouse
  • Settings for a small account
  • Your first week: a SIM practice plan
  • The momentum method Scalpel is built around
15.Glossary
  • Day trading glossary
Scalpelscalpeltrade.comA keyboard-first scalping cockpit for Interactive Brokers.
ProductFeaturesCockpitPricingDownloadFAQ
ResourcesGuidesTroubleshootingGlossaryBlogCompareChangelogAccountRefer a trader
CommunityDiscordYouTube
CompanyAboutFor AI agentsContactTermsPrivacyRefundsRisk

Trading involves substantial risk of loss. Scalpel is software, not investment advice. LIVE mode places real orders in your Interactive Brokers account. No warranty. Simulated or replayed results do not guarantee future results. Scalpel is independent software and is not affiliated with, endorsed by or sponsored by Interactive Brokers LLC. IBKR and TWS are trademarks of their respective owners. Figures shown on this site are demo data, not live quotes. Scalpel is sold by QUITE RIGHT LIMITED, registered in England and Wales, company number 17053815. Copyright 2026.

    All guides
    1.Getting started
    • Install Scalpel on Windows
    • Install Scalpel on a Mac
    • Activate your Scalpel licence
    • Connect Scalpel to Interactive Brokers
    • Enable the API in TWS and IB Gateway
    • The IBKR market data you need for Level 2
    • Your first 15 minutes in SIM
    • A tour of the Scalpel cockpit
    • What Scalpel is for, and what it is not
    2.Desks and layout
    • Load symbols onto desks
    • Add, remove and resize desks
    • Panel settings: Level 2, tape and chart
    • Set up Scalpel for one, two or three screens
    • Desk badges: DELAYED, NO DATA, STALE and HALTED
    3.Reading the market
    • How to read Level 2 in Scalpel
    • Spot iceberg orders on Level 2
    • Read the time and sales tape
    • Hear the tape: tape sound
    • The chart: timeframes, VWAP, EMAs, MACD and delta
    • The read line and the chart read bar
    • Read the players on Level 2: venues, refills and size
    4.Placing trades
    • Sizing presets: shares, dollars or risk
    • Trade a fixed dollar risk with Risk (Cents)
    • Hotkeys: the defaults and how to change them
    • Entries: marketable limits, offsets and partial fills
    • Scale out and flatten
    • The order bar and orders panel
    5.Stops and targets
    • How Scalpel's stops work
    • Move your stop and target on the chart
    • Breakeven and trailing stops
    • R multiples: how Scalpel measures a trade
    • Stops in the pre-market: why they cannot sit on the book
    6.SIM and LIVE
    • Paper trading with SIM
    • Switch to LIVE safely
    • Commissions: pick your IBKR plan
    • Analytics: review your trading
    7.Risk controls
    • Set a daily loss limit (the kill-switch)
    • Fat-finger and max-position caps
    • Why Scalpel is long-only
    8.Scanner
    • Set up the IBKR scanner
    • Scan types: momentum, running up and setups
    • Scan the pre-market
    • Shares out, short interest and the squeeze score
    • Arrange scan panels
    9.Intel: borrow, dilution and catalysts
    • Turn on intel
    • Check a stock for dilution before you buy
    • Borrow, short fees and squeeze setups
    • Why is it moving? Catalyst grading
    • Every intel chip, explained
    • Warrant and offering lines on the chart
    • The dilution entry guard
    10.Audio and alerts
    • Voice callouts and sounds
    • Alerts and toasts
    11.Settings reference
    • Settings: Connection
    • Settings: Trading
    • Settings: Stops
    • Settings: Risk
    • Settings: Sizing
    • Settings: Appearance
    • Settings: Audio
    • Settings: Hotkeys
    • Settings: Intel
    • Settings: About
    12.Licence, updates and account
    • Move your licence to a new computer
    • Updates: how Scalpel updates itself
    • Try new features early: the beta channel
    • Refunds, invoices and billing
    • Earn with the referral program
    • Get help on Discord
    13.Troubleshooting
    • Scalpel says Disconnected: fix the IBKR connection
    • TWS is running but not accepting the connection
    • TWS signs out when IB Gateway starts
    • Delayed data, NO DATA or STALE, or Depth unavailable
    • A LIVE order was rejected
    • An order did not fill, or only part filled
    • Scan panels say the IBKR scanner is off or waiting
    • Licence: machine limit reached
    • Licence: Scalpel cannot reach scalpeltrade.com
    • Windows protected your PC: installing Scalpel
    • An update did not install, or Scalpel went back a version
    • The chart or app window is blank
    • The order bar is greyed out
    • No callouts or tape sound
    • Intel shows nothing or SEC filings are off
    14.Tips and tricks
    • 40 Scalpel tips for faster, safer scalping
    • A pre-market routine with Scalpel
    • Trade without touching the mouse
    • Settings for a small account
    • Your first week: a SIM practice plan
    • The momentum method Scalpel is built around
    15.Glossary
    • Day trading glossary
    Guides/13. Troubleshooting

    Guide 13.15

    Intel shows nothing or SEC filings are off

    Beginner, 4 min read. Checked with Scalpel 1.12.8 on October 15, 2026.

    In short

    Intel's SEC filings, dilution reads and shares outstanding stay off until you type a real contact email in Settings > Intel > Contact email: the SEC refuses anonymous requests. The status lines at the top of the Intel tab say which source is off or waiting. Intel also follows at most 40 symbols, in this order: what you hold, then your desks, then the IBKR scanner's list.

    Intel is built entirely on what you already have and on free public sources: the news and borrow data on your IBKR account, SEC EDGAR, FINRA and Nasdaq. There is no data subscription to buy. That also means each source has its own reason to be quiet, and the Intel tab tells you which.

    Read the status lines

    Open Settings (Ctrl+,) and pick Intel. Under Intel (borrow, dilution, catalysts), five lines show each source as it is right now.

    Settings
    ConnectionTradingStopsRiskSizingAppearanceAudioHotkeysIntelAbout
    Intel (borrow, dilution, catalysts)Enabled
    SEC filings: off until a contact email is set belowNews: waiting for IBKRIBKR borrow file: loadingOpenAI: no key, keyword grading onlyWatching 12 symbols
    SEC EDGAR
    Contact emailyou@example.com
    The SEC requires a real contact in every request and refuses anonymous ones. It is sent only to sec.gov, in the User-Agent header. Without it, filings, dilution reads and shares outstanding stay off.
    CancelApply
    12
    The Intel tab before the SEC contact is set: the status lines 1 and the empty Contact email 2. Demo data.

    When everything runs, they read like this:

    Intel (borrow, dilution, catalysts)Enabled
    SEC filings: liveNews: Dow JonesIBKR borrow file: loaded (09:30)OpenAI: no key, keyword grading onlyWatching 32 symbols
    The same lines with every source running. Demo data.

    SEC filings: off until a contact email is set below

    The most common one. Without SEC data there are no filings, no dilution chip or read, no warrant or offering lines, and no shares outstanding (the SHS OUT column and market cap in scan panels stay empty).

    1. 01

      Type your email in Contact email

      Under SEC EDGAR, type a real address you read, such as your own email. It needs an @ and a dot; a placeholder like you@example.com is not accepted by the SEC. It is sent only to sec.gov, in each request's header, as the SEC's fair-access rules ask.

    2. 02

      Click Apply

      The line changes to SEC filings: waiting for sec.gov, then SEC filings: live once the first request answers. Dilution reads then fill in as each symbol's filing history loads.

    SEC filings: waiting for sec.gov

    The email is set but sec.gov has not answered yet. If it stays like this for minutes, sec.gov is unreachable from your computer (a firewall, proxy or VPN), or it is refusing the requests. Check that the email is a real one and that https://www.sec.gov opens in your browser.

    News: waiting for IBKR

    Headlines come from the news providers on your IBKR account, through TWS. This line waits until TWS is connected (guide 13.1). Once connected it lists the providers, for example News: Dow Jones. If it stays empty while connected, your account has no API news providers turned on: check your news subscriptions in IBKR's Client Portal.

    IBKR borrow file: loading

    The shortable-shares and fee file comes from IBKR's public FTP server (ftp2.interactivebrokers.com). If it never loads, a firewall is blocking FTP. Borrow reads still work from IBKR's live shortable data; the file adds the borrow fee and the shares available.

    OpenAI: key rejected, keyword grading until it changes

    An OpenAI key is optional and the only paid extra, a few cents a day. Without one, OpenAI: no key, keyword grading only is normal: headlines are graded by keywords, and no warrant or offering prices are pulled from filings. "Key rejected" means OpenAI refused the key: paste a working one under OpenAI (optional) > API key. Details in guide 9.1.

    Watching 40 symbols

    Intel follows at most 40 symbols, picked in this order:

    1. Every symbol you hold, in SIM or on your IBKR account.
    2. The symbols on your desks.
    3. The IBKR scanner's list, from the top, until 40 is reached.

    So a name far down a long scanner list may have no chips. Load it on a desk and it moves up the order. A desk that has shown no quote for 15 minutes stops counting.

    Intel shows nothing for one stock

    • The strip under the desk header only shows when there is something to say. A stock with no fresh news, no dilution risk and no borrow read has no strip. That is a result, not a fault (guide 9.5).
    • The master switch is off. Tick Enabled next to Intel (borrow, dilution, catalysts).
    • The stock is new to Intel. History loads when a symbol is first watched; News history days (default 3) sets how far back headlines go, and changes to it apply at the next start.

    Questions

    Why are SHS OUT and the dilution read empty in Scalpel?
    SEC filings are off until you set a real contact email in Settings > Intel. The SEC refuses requests without one.
    Who sees my SEC contact email?
    Only sec.gov. Scalpel sends it in the header of its SEC requests and nowhere else.
    Do I need to pay for any data for Intel?
    No. Intel uses your IBKR account's news and borrow data plus free SEC, FINRA and Nasdaq sources. An OpenAI key is optional.
    How many symbols does Intel follow?
    Up to 40: what you hold first, then your desks, then the IBKR scanner's list.
    Why does News say waiting for IBKR?
    Headlines come through TWS. Connect TWS or IB Gateway and the line lists your news providers.

    Related guides

    Guide 9.1Turn on intelSet the SEC contact email and an optional OpenAI key so Scalpel reads filings, dilution, shares outstanding and news. What each source needs and costs.Guide 11.9Settings: IntelScalpel's Intel tab: source status, the SEC contact email, the optional OpenAI key, catalyst alerts, the dilution entry guard and news history days.Guide 9.2Check a stock for dilution before you buySpot a company about to sell stock into your move: S-1, S-3 shelves, 424B prospectuses, ATMs, warrants and cash runway, read into one dilution verdict.
    Previous: 13.14No callouts or tape soundNext: 14.1 40 Scalpel tips for faster, safer scalping
    Practice in SIM, against the live book.A lifetime license, every update included, with a 7-day refund guarantee.Ask in DiscordGet Scalpel
    Sign in